Accessibility statement
This statement applies to this website - Home | SALC Website (suffolk-alc.gov.uk) and has been designed and run by the Suffolk Association of Local Councils. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible is this website?
We aim to meet WCAG 2.1 AA standard and we know that some parts of this website are not fully accessible because:
- the text may not flow in a single column when you change the size of the browser window
- you may not be able to modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- live video streams do not have captions
- some of our online forms are difficult to navigate using just a keyboard
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email admin@suffolk-alc.gov.uk
- call 01473 833713
We’ll consider your request and get back to you as soon as possible.
Third party consent
Our website may link to third party websites and content. We are not responsible for these third party resources and their accessibility. If you need assistance from those third party websites, please contact the website owners.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our administration team by email: admin@suffolk-alc.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Please telephone 01473 833713 or email us at admin@suffolk-alc.gov.uk. We occupy our offices on a number of days during the week but we cannot guarantee somebody will be there if you visit us without an appointment. Please email or telephone us in advance to make an appointment.
Technical information about this website's accessibility
Suffolk Association of Local Councils is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard. Suffolk Association of Local Councils is committed to making this website accessible, in accordance with the guidance set down by the W3C specifically WCAG. We are aiming to improve the level of accessibility all the time and welcome comments on further ideas on improving the experience.
What we are doing to improve accessibility
We are aiming to improve the level of accessibility all the time and welcome comments on further ideas on improving the experience. We have a timed action plan identifying changes we are working through.
Website accessibility action plan 2024 | SALC Website (suffolk-alc.gov.uk)
The Suffolk Association of Local Councils last tested this website on 10th October 2024 using the Userway tools available under our account. The report is available here to view identifying areas that require manual review. View the latest report here.
We also continue to do random sampling using this WAVE website accessibility evaluation tool.
Changes to this policy
This is a controlled document and is the responsibility of the Chief Executive Officer. It is referenced ALC19 version 2 and was last updated on 10th October 2024.