Accessibility

                Accessibility statement

                This statement applies to this website -  Home | SALC Website (suffolk-alc.gov.uk)  and has been designed and run by the Suffolk Association of Local Councils. We want as many people as possible to be able to use this website. For example, that means you should be able to:  

                • change colours, contrast levels and fonts  
                • zoom in up to 400% without the text spilling off the screen  
                • navigate most of the website using just a keyboard  
                • navigate most of the website using speech recognition software  
                • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)  

                We’ve also made the website text as simple as possible to understand.  

                AbilityNet  has advice on making your device easier to use if you have a disability.

                How accessible is this website?

                This website is compliant with the he Web Content Accessibility Guidelines version 2.2 AA standard.

                Feedback and contact information

                If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:  

                • email admin@suffolk-alc.gov.uk  
                • call 01473 833713  

                We’ll consider your request and get back to you as soon as possible.

                Third party consent

                Our website may link to third party websites and content.  We are not responsible for these third party resources and their accessibility.  If you need assistance from those third party websites, please contact the website owners.  

                Reporting accessibility problems with this website

                We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our administration team by email: admin@suffolk-alc.gov.uk                                

                Enforcement procedure

                The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint,  contact the Equality Advisory and Support Service (EASS) .

                Contacting us by phone or visiting us in person

                Please telephone 01473 833713 or email us at  admin@suffolk-alc.gov.uk .  We occupy our offices on a number of days during the week but we cannot guarantee somebody will be there if you visit us without an appointment.  Please email or telephone us in advance to make an appointment.

                Technical information about this website's accessibility

                Suffolk Association of Local Councils is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

                What we are doing to improve accessibility

                Our accessibility roadmap shows how and when we plan to improve accessibility on this website.

                We also continue to do random sampling using this  WAVE website accessibility evaluation tool  and manual testing.

                Changes to this policy

                This is a controlled document and is the responsibility of the Chief Executive Officer.  It is referenced ALC19 version 3 and was last reviewed on 22nd July 2025.